Wednesday, May 11, 2011

Wednesday - May 11: Hakka Cultural Park Kenting National Park YoHo Resort

We hauled our luggage to the bus (and that is quite a site to see). Then we had an itinerary and were told we had 1 hour ro arrive. This has become our common answer: 100NT cost of most everything here; 1 hour to arrive at next destination; or 15 minutes for break.

Our first destination is Taiwan Hakka Cultural Park: Liudi Hakka Cultural Park in Ping Tung. Hakka people occupy 13% of the population. Will will stay 1 hour. Lunch will be in Donggang--1 hour. 3 specialities--tuna, cheery blossom shrimp, and fish eggs aka cavier.

Then we will go to Kenting and do water activities in Houbihu. 3 activities--speed boat, banana boat, or snorkeling. Dinner will be as a group. We will stay 2 nights at YOHO Beach Resorts.

We were told about some fruits that are raised in Taiwan. One is a wax apple that is like a pear but pink in color. There were a number of trees that looked like coconut trees, but we were told they are betel nut trees. People chew the gum and it keeps truck drivers awake. Now this is not the first time I heard the story of the gum. It is said that very beautiful women sell the gum and attract truck drivers. The caffeine when makes your mouth look like it's bleeding after you chew the gum.

The Hakka reminded me of the American Indians. They worship the land, air, sky, and have rituals. An important landmark is a place to worship which was included in the design to keep peace at the Hakka Cultural Park. Another similarity was a group of older tourists came and I was told they were retirees that take bus tours to see cultural destinations because they have the time and money to do these type of activities. The Hakka grow corn and tobacco and have beautiful flowers. The leaves of trees are used for natural medicines. Back on the bus for....you guessed it -- 1 hour.

A banyan tree was behind the worship spot, which may represent life and slow steady growth. The shape of the of the headstone was curved and had inscriptions, which was part of the traditional religious culture. The Umbrella Pavilion represents the Meinong Paper Umbrella, a hat made of bamboo that is a specialty of the Hakka. The center provides a place where the tribal traditions can be preserved. The walk through the cultural park was very interesting.







Next we got back on the bus for our water feature activity. It was kept a secret until we arrived. We had to find our swimsuits which involved unloading the suitcases from the bus. Then we headed to the chaining areas so that we could put on our swimsuits and wetsuits. We hoped in a van (with no doors) and were taken to the coral reefs to snorkel and ride in the speed boat. Once we were out a ways, we took 7 people at a time to ride on the torpedos - my group only lost 1 on the ride. The second group was more daring and flipped the entire torpedo. We all had a great time and the view underwater was amazing.

Then it was time to head to the resort - we are staying 2 nights at Kenting YoHo Resort. It is really a tropical paradise and I could just stay here but I would not want to miss out on any of the activities planned for tomorrow. Today was something out of my comfort zone - but what a blast! We went to grab dinner at a night market that reminded me of the street fairs back home. I wish my family was here to share this with me - it is truly amazing.

The wax apples - we were offered some by a man driving by the snorkeling place. He had some in coolers in the back of his truck. We said no thank you. Instead, Dr. Peng bought some at the night market - they were good, but he said usually they are sweeter.

The Betel - one member of the group tried some and it really did turn his teeth red. When he was told to spit it on the ground, it looked like chewing tobacco. I was told it was a habit that some lower class members partake in regularly. I would say every country has bad habits, and I am not sure I could describe the usage of alcohol or drinking to one class in the U.S. I guess to each his own.
Gannon likes it!

Betel juice!




Tuesday - May 10: Jade Yacht Shipbuilding Company

We boarded a ferry and headed to our visit at the  
Jade Yacht Shipbuilding Company

The goal is perfection. Mr. Memphis Han made references to the popular management book Who Moved My Cheese and compared the ship business to jewelry. Memphis said the goal was to make yachts more brilliant. They produce better boats and have a sustainable business. The composition is steel and aluminum alloy which came from an Italian product. Perfection results from hard work and two key items at Jade are planning and preparation. HR and technology has been a key factor in the success. Jade yachts are promoted as Palaces on the Sea.

The company has 5 shipyards and depends on teamwork to operate a fully integrated organization.The other 4 shipyards produce tug boats, ferries, and patrol boats. The company is privately owned. There are some government regulations that limit ownership, so the company has purchased other companies. All of their buildings are painted blue and they pride themselves on hand craftsmanship. The dream began at the bottom as a welder. Today, the owner, now in his 70s, of Jade Yachts is President of the Taiwan Shipbuilding Association shows no sign of slowing down. Mergers and acquisitions have been used to grow the company. In order to become more efficient, careful analysis is conducted and if needed non-workers have been fired in order to run the facilities as lean as possible. The management team is very focused and leads by example. For instance, every day they are at work looking for the next opportunity. They purchase during downtime because Jade Yachts is cash fluent. Investments are made after debt calculations and analysis and purchases are made based on keeping them for the long term.

The average life of a fiberglass boat is 10 years compared to 30 years for the steel/aluminum hull. The material is stronger, safer, difficult to burn than fiberglass. So when making a journey in the Pacific or transatlantic, guests can feel safer on a Jade Yacht. The interior design offers 20% more space than other vessels. Some of the details include Swarovski crystals, marble, and exquisite designs. There are separate quarters for the crew away from the family space.


For Jade Yacht, the team feels they have a social responsibility and provides jobs to over 700 families.Business ethics and morals at Jade include following the customer and calculating the costs. In 2004, Jade entered a joint venture with LVMH to try and market to Hong Kong and Taiwan. The goal is to make Taiwan a  destination spot for travelers. How to get the cheese? From the popular management book has Jade focused on the European and U.S. Yacht Shows. For marketing, they have a limited budget so they maximize their investments and they work hard to enjoy success. To get a lifestyle at one age, and the ability to keep they lifestyle you must provide vision. Marketing for Jade is about throwing out the bait and hooking the customer to create synergy. 

Dirk, from Holland's LVMH company, comes to the island several times a year to oversee quality and production. He has over 20 years in the industry so Jade can take advantage of the partnership and vice-versa. On the way to lunch I asked Dirk how many yachts are produced per year at LVMH and was told 2 or 3, depending on the model produced.The models produced by LVMH cost 3 times more than a Jade Yacht.


Mr. Han (Jade) and Dirk (LVMH)
If you decide this lifestyle suites you, some necessary items are a good chef and crew. The chef is the cement of the boat.Using strategic planning to identify the tools and process is like the cheese running down. In order to become lean, you need a mission and strategic statement to formulate a strategy. Know the individual statistics, players, and your competencies. Assess risk - but use caution.

One key was to think about how to sell the product before you buy it. In order to be successful you need to take business as a sport - use other people's money.We had the opportunity to tour the family yacht. All I can say is it is not like going aboard The 44334 in Bay City back home - no offense Bill! We had to take off our shoes and put on slippers before entering the luxury family yacht. Again, some changes in the policies and procedures for the Coast Guard Auxiliary that may need to be implemented. The main difference I see at all of the businesses we have visited is worker safety issues. In the U.S. we have much stricter occupational safety rules and regulations in place to help protect workers.










We were then treated to one of the best Traditional Taiwan lunches we have had on the trip so far. It was nice to meet his wife and her friend. This was such a great day and I learned once again that business in Taiwan is the same as in the U.S. on many topics.



Thursday - May 12


 Today was an amazing day. We started with a trip to the waters edge to look at many different sea creatures. I was surprised at how warm the water was. Then we got on the bus to visit Eluanbi Park and Kenting National Park. We had lunch with traditional Taiwan style. I loved the sea bass, even though it was served with the head on the platter. I still am honing my chopstick skills! We visited the brightest lighthouse in Asia and the scenery was beautiful. Next we went to the mountain for a Jeep excursion. Then it was a stop to swim in the Nan Bay. There were so many students we decided to go back and swim at the hotel before dinner. After a dip in the pool and a couple trips down the water slide, we went to Smokey Joes for dinner and a stroll at the night market. Back on the bus at 9pm for a ride back to the resort. Catching up on some emails and relaxing. What a great day!

The entire day reminded me of being in Michigan. We have a number of lighthouses to enjoy-- two of my favorites are in Ludington and Manistee. Silver Lake Sand Dunes offers similar rides in dune buggies instead of Jeeps. A swim in Lake Michigan offers spectacular views. You might have guessed, if you didn't already know, that I do love the west side of the state and Lake Michigan. It is the place I visit when I need to relax. I will say, Taiwan offers many great attractions and activities.

Monday - May 9: Presidential Office Compound and AmCham in Taipei

Presidential Office Compound and Vice-Presidential Artifacts Museum

Guarding the compound


 Our tour guide gave the tour in English. As we walked around the facility we were able to see the history of Taiwan. The building has a rich history and represents a turning point in architectural history form Classicism to Modernism. We were able to see the Constitution and many other displays such as gifts to Presidents and a display that showed the products of Taiwan. The guide said there were 3 Cs: Computers, Cell Phones, and Consumers. Some of the products were a number of medical supplies, various computers and cell phones, and Giant bicycles. What stood out was the gifts from the U.S. to the President did not seem to represent our culture very well. Compared to gifts given by other nations, our display paled in comparison. There are some many other items we produce that show our culture much better than what I saw on display.

AmCham - looks like a Detroit Office View
American Chamber of Commerce in Taipei
Andrea Wu, President of the American Chamber (AmCham) said the group is not a lobby group. They are a cross-industry representative that shares resources. Some of the issues they share resources for are through the support committees for issues like CSR, HR, IT, property rights and licensing, and sustainable development. The business environment is improving. By looking at political and economic trends, members obtain valuable information. Since Taiwan does not have a formal agreement with Taiwan, there is not an ambassador, but a director.

Each year AmCham produces a white paper called Taiwan Business Topics. They discuss current issues and bring them in front of the government of Taiwan and Washington. With a staff of 11 employees they host 200 lunches and 300 government meetings. They are celebrating 60 years and the topic of this year's white paper is diverse culture, integrated manufacturing capabilities, and supportive environments. They promote Taiwan as a test site for MNCs to produce products and services before entering China.

The issues AmCham is working on are HR talent shortage on finding enough quality employees, changing immigration policies so talent can be brought into Taiwan, and predictability of regulations. Some of the policies they monitor are the crisis in Japan, emergency plans, and energy policy and conservation. In the Executive Summary AmCham makes recommendations.

I had no idea what AmCham did before our visit. To me it seemed more like a lobby group. But after Andrea's presentation I would say it is more of a membership for industries and individuals so that they can be better informed on matters that impact their business. One of the benefits of AmCham is the network that you have available for business and professional issues.

Sunday - May 8: FREE DAY -- Happy Mother's Day

Just wishing the Mom's I know a Happy Mother's Day -- this was a difficult part of the trip to be away from everyone when I normally would have picked up the phone to call or visited with each of you.

Free Day = chance to explore the city on our own and see what we missed

Caught up on some rest, did some homework, then headed out to master the transit system. The goal was to find Taipei Confucius Temple and The Art Market. Ed and I had a strategy, planned out a route and set out on our adventure.






The rest of the class saw the Temple the day we explored Tokyo. Not ones to miss out on an adventure, we decided to take the MRT and see what we missed. The trip turned out to be well worth the effort. The temple is a center for Confucian rituals and was magnificent. We walked arcoss the street and saw a beautiful garden and then it was on to another temple. 3 of 4 blocks in one area were all part of the Temple. It made me realize the value the culture here places on their temples and worship.The ornate stye was like nothing I have seen in the U.S.

We then went back to The Jade Market area we had visited earlier in the trip because we saw there was supposed to be an Art Market in the area. What we found was another chance to go through the Jade Market and time to stroll the Flower Mart which led into the Art Market. The trip was more of a challenge to see if we could navigate the transit system on our own.


The markets were interesting and for me I loved the flower market. It was like going to Bordines or Wurtzel's for me back home - it's a good thing they restrict bring plants across borders. The bonsai trees and orchids were simply breathtaking. We made it back to the hotel with time to relax for a little while before Monday morning adventures began.



Lesson Learned: It's a Small World After All!
Lesson Plan: 1. Do No Evil 2. See No Evil 3. Speak No Evil 4. Hear No Evil